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  1. PatientFi Provider Support
  2. Patient FAQ

Patient FAQ

Frequently asked questions related to the patient's journey and loan agreements.

  • Do the loans use daily compounding interest?
  • Promo Interest Calculation
  • Missing Payments During Promotional Periods
  • Promotional Period Minimum Payments
  • Autopay APR Reduction
  • Payment Method and Authorization
  • Where can my Patient Mail in Payments
  • Missing Patient Payments
  • Available to Spend and Re-using Spending Limit
  • Pre-payment Penalties
  • Patient Payment Portal
  • Monthly Statements for Patients
  • First Payment Due Date
  • Transaction Limits
  • Income Verification
  • Denied Applications
  • Approval Period
  • Co-Signer Policy
  • Who Can Apply?
  • Application Age Requirements
  • Application Fees
  • Credit Impact of Applying
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© 2025 PatientFi, Inc. All Rights Reserved. Irvine, California 92618. NMLS ID #1719196 is not a bank. Financing credit is extended by participating banks and credit unions for the purchase of goods and/or services from participating healthcare providers. Loans require an application and are subject to credit approval. See patientfi.com/lending-partners for more information.
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