Payment Method and Authorization

To finalize a transaction, patients must provide a valid payment method. This step ensures that their account is set up for success from the start.

Accepted Forms of Payment

  • Debit Cards: Payments can be made using a standard bank-issued debit card.

  • Checking Accounts (ACH): Patients can link their bank account directly for electronic transfers.

  • Physical Checks: Traditional checks are accepted via mail.

Restricted Payment Methods

To help patients manage their debt responsibly, PatientFi does not accept the following:

  • Credit Cards

  • Prepaid Cards

Requirement for Funding

  • Authorization: The patient is required to provide their payment details before they can officially accept a transaction.

  • Initiating Funding: The transaction will not be completed, and funds will not be released to your practice, until the patient has provided this information and authorized the payment plan.

By requiring a payment method upfront, PatientFi helps ensure a seamless transition into the patient's monthly repayment schedule.

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