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  1. PatientFi Provider Support
  2. Provider Support

Provider Support

Transaction Management

  • Application Link
  • Sending a Patient a Transaction
  • Cancelling a Transaction
  • Helping a Patient to Accept a Transaction
  • Modifying a Transaction
  • Unable to Modify Transaction

Account and Settings

  • User Management
  • Username and Password
  • Change Profile Details
  • Update Banking Info
  • Account Status
  • Provider Fees
  • See all 9 articles

FAQ

  • Borrower Transaction Status
  • Finding a Patient's Account
  • Funding Status
  • Helping a Patient with the Application
  • No Interest Promotion Plans
  • Patient Application Status

Patient FAQ

  • Do the loans use daily compounding interest?
  • Promo Interest Calculation
  • Missing Payments During Promotional Periods
  • Promotional Period Minimum Payments
  • Autopay APR Reduction
  • Payment Method and Authorization
  • See all 22 articles

Support Resources

  • Acceptable Forms of ID
  • Statement Report
  • Patient Support
  • How to Contact Us
  • Provider Portal Inquiry
  • Marketing Resources
  • See all 7 articles
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© 2025 PatientFi, Inc. All Rights Reserved. Irvine, California 92618. NMLS ID #1719196 is not a bank. Financing credit is extended by participating banks and credit unions for the purchase of goods and/or services from participating healthcare providers. Loans require an application and are subject to credit approval. See patientfi.com/lending-partners for more information.
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