1. PatientFi Provider Support
  2. Transaction Management

Unable to Modify Transaction

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Michael

If you are unable to adjust a transaction in the portal, it is typically due to user permission settings or a technical restriction.

Troubleshooting Steps

  1. Check Permissions: Confirm with an Administrator at your practice that your user profile has the necessary permissions to modify or cancel transactions.

  2. Contact Support: If you have the correct permissions but still cannot make changes, please contact our support team for assistance.

How to Contact Us

  • Phone: (866) 734-5979, Press 1

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