Helping a Patient to Accept a Transaction

If a patient encounters issues while attempting to accept a transaction, please advise them to contact PatientFi directly. For security purposes, we must verify the patient’s information and speak with them personally to finalize the process.

How to Accept a Transaction

The patient can complete this process by following these steps:

1. Login: Access their account Here

2. Select Terms: Choose their desired plan terms.

3. Payment Method: Enter their payment information. We accept Bank (ACH) or Debit Cards.

Need Assistance?

If the patient is unable to complete these steps, they can reach our support team:

• Phone: (866) 734-5979, Press 2 for Patients